Last updated: November 2026

Terms of Service

These terms apply when you use Feglah by text message, as a restaurant looking for offers or as a distributor sending them. They form an agreement between you and DHCB, Inc. ("Feglah", "we", "us"). Our Privacy Policy explains how we handle your information. Our Terms of Use cover our website.

By texting us or sending us offers, you agree to these terms. If you use Feglah for a business, you confirm you are allowed to accept them for that business.

1. What Feglah does

Feglah is a matchmaking service for the food supply business. A restaurant tells us what it needs by iMessage or text. We send the request to distributors that deliver to that area, gather their offers, compare them and show them back. When the restaurant picks an offer or asks for more information, we introduce the two businesses.

Feglah is not a distributor, a seller, a broker that takes ownership of goods, a delivery company or a payment processor. We are not a party to any purchase between a restaurant and a distributor.

2. Who can use Feglah

• Feglah is for businesses. You must be at least 18 and use Feglah for a restaurant, food business or distribution business.
• You must give us true information about yourself and your business and keep it up to date.
• You are responsible for messages sent from your phone number, including by your staff.
• We may decline to serve any business, for example outside the areas we cover: Boston, MA.

3. For restaurants

• Send requests you really intend to price. Distributors spend time on every request.
• Tell us what you pay now only if it's true. Wrong numbers make comparisons wrong.
• Only send invoices and photos you are allowed to share. Some supply contracts keep prices confidential, and following yours is your responsibility.
• Using Feglah does not require you to leave your current suppliers or to accept any offer.

4. For distributors

• You may only send offers for products you can actually supply, at the price, pack size and delivery terms you state.
• Keep your delivery areas, days, minimums, cutoff times and catalog accurate.
• An offer stays valid for 5 business days unless you say otherwise in the offer.
• You are responsible for your products and deliveries, including food safety, labeling, licenses, permits, insurance and the laws that apply to you.
• Use restaurant contact details we pass you only to follow up on that request and serve that customer. Don't add them to marketing lists without their consent.
• You give us permission to show your business name, logo, product photos, prices and terms to restaurants in Feglah.

5. Offers and orders

• Offers come from distributors. We present them as they give them to us, and we compare products as closely as we can, but we don't guarantee price, availability, quality, pack size, delivery date or that two products are the same.
• Prices can change. Always confirm the final price, product and delivery terms with the distributor before ordering.
• Any order, delivery, credit terms, payment, return or refund is between the restaurant and the distributor under their own agreement. Raise problems with the distributor. Tell us too, so we can decide whether to keep working with them.
• Savings we show ("13% less", "you save $80") are estimates based on what you told us and the offer at that time.

6. AI replies

An AI assistant reads your messages, invoices, photos and voice notes and writes most of our replies, with our team supervising. AI can misunderstand or make mistakes, for example in reading an invoice or matching products. Please check anything important before relying on it. You can always ask to speak with a person.

7. Text messages

• By texting us, or entering your number on our website as a distributor, you agree that we may text you about your requests and offers, including one follow-up when something is unfinished.
• We send occasional check-ins only if you said yes to them.
• Text STOP (or STOPALL, UNSUBSCRIBE, CANCEL or END) and confirm with YES to stop all messages. Text START to come back.
• Your carrier's message and data rates may apply. Messages can be delayed or not delivered, for reasons outside our control.

8. Your content

You own what you send us: messages, invoices, photos, catalogs and offers. You give Feglah a license to store, copy, process, display and share it as needed to run Feglah, as described in these terms and our Privacy Policy. This license continues for aggregated, de-identified information, such as typical prices in an area, which never shows who you are.

Feglah, our name, logo, cards, website and software belong to us. You may not copy them or build a competing service from them.

9. Fees

Feglah is free for restaurants. Distributor fees, if any, are set in a separate written agreement with each distributor. If we introduce fees for anyone, we will tell you in advance, and they will apply only if you keep using Feglah after that.

10. Things you must not do

• Send false requests, fake offers, or prices you won't honor.
• Pretend to be another business or person.
• Send spam, harassment, threats, or illegal or offensive content.
• Offer products that are recalled, unsafe, mislabeled or illegal to sell.
• Collect other users' information or use it for anything other than the deal at hand.
• Try to break, overload, copy or reverse-engineer Feglah, or use bots to message us at scale.
• Use Feglah to fix prices or share confidential pricing with competitors, or in any other way that breaks competition law.

11. Disclaimers

Feglah is provided "as is" and "as available". To the fullest extent the law allows, we make no promises about offers, distributors, products, deliveries, savings, or about Feglah always being available or error-free. We do not inspect, handle or certify any product.

12. Limits on our liability

To the fullest extent the law allows, Feglah is not liable for indirect, incidental, special or consequential losses, or for lost profits, revenue, food or business. We are not liable for anything a distributor or restaurant does or fails to do. Our total liability to you for any claim is limited to the greater of the fees you paid us in the 12 months before the claim or US$100.

Some places don't allow these limits, so they may not fully apply to you.

13. Your responsibility to us

If someone makes a claim against Feglah because of your products, your deliveries, your content or your breaking these terms or the law, you will cover our reasonable losses and costs, including legal fees.

14. Ending the service

You can stop at any time by texting STOP or asking us to delete your data. We may pause or end your access if you break these terms, if we believe you put other users at risk, or if we stop offering Feglah in your area. Sections 5, 8 and 10 to 16 continue to apply after it ends.

15. Disputes and governing law

Please contact us first. Most problems can be fixed with a conversation, and we will try to resolve any dispute informally within 30 days.

These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules.

16. General terms

• Changes: we may update these terms. We will change the date at the top, and tell you by text or on our website if a change matters. Using Feglah after a change means you accept it.
• Independence: you and Feglah are independent businesses. Nothing here creates a partnership, agency or employment relationship.
• Transfer: you may not transfer these terms without our consent. We may transfer them as part of a merger or sale.
• Whole agreement: these terms, our Privacy Policy and any separate written agreement with you are the whole agreement between us. If one part is unenforceable, the rest still applies. If we don't enforce a term right away, we can still enforce it later.

17. Contact us

DHCB, Inc.
Delaware, USA
Email: [email protected]